CUSTOMER STORIES

Technology

An IT Services and Consulting Company Modernizes Incentive Compensation Management with Salesforce Spiff

A tech company replaced manual commission tracking with a fully integrated Salesforce Spiff and NetSuite solution — delivering accurate, transparent, and scalable compensation management that supports both sales rep performance and business growth.
Technology
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A Global Cybersecurity Company Replaces an Outdated Tech Stack with A Unified Salesforce Solution for Partner Engagement, Surveys, Knowledge Management, and Documentation

By migrating surveys, documentation, and partner enablement to Salesforce, our client in the Tech Industry streamlined operations, improved customer insights, and laid the groundwork for long-term scalability.
Technology
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A Manufacturing & Distribution Software Company Transforms Support Operations with Agentforce and Einstein

With AI-powered case prioritization, similar case suggestions, and pre-filled knowledge articles, our client enabled service reps to resolve issues faster — boosting efficiency, customer satisfaction, and trust.
Technology
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A Tech Company Transforms their Customer Support Operations by Implementing an Agentforce Service Agent

With Agentforce, skill-based routing, and Einstein Conversation Catch-Up, our client in the Tech Industry not only improved service team productivity, but also positioned the company for scalable growth.
Technology
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