RETAIL & CONSUMER GOODS

Retail & consumer goods

Transform the consumer experience

Across the digital landscape, consumers expect a seamless shopping experience that’s tailored to their interests and platform of choice. We pride ourselves on creating custom experiences for consumers based on informed data and analytics. Measure and track exactly what you need so you can better track inventory and identify future trends in your market. Our custom solutions will help you gain a full picture of your business so you can focus on enhancing the consumer experience. We’ve worked with:
  • Specialty Retail
  • Apparel & Footwear
  • Consumer Durables
  • Consumer Electronics
  • Food & Beverage
Salesforce Retail & Consumer Goods industry collage

Customer Stories: Retail & Consumer Goods

See How A Home Goods and Renovation Company Improves the Customer Experience with Sales Cloud and Marketing Cloud

After implementing Sales Cloud and Marketing Cloud, our client in the Retail & Consumer Goods Industry can now provide customers with a seamless experience by connecting their sales efforts with their marketing initiatives.
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See How A Luxury Home Goods Business Builds Customer Loyalty

By making enhancements to Sales Cloud and implementing Service Cloud and Pardot for our client, every customer experience is now effortless.
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Need strategic guidance with Salesforce and beyond?

We help businesses in the Retail & Consumer Goods Industry build customer loyalty with tailored customer experiences and AI-powered insights. We’re ready to help your business drive down costs and retain valuable customers with the power of Salesforce.
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Need help knowing where to start?

We work closely with your business to provide recommendations on how the technology can help you reach your long-term business goals. Our team of experts is ready to help you find the best solutions for your business by combining our wide range of industry and product expertise

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How can I manage my solution?

Not every company is the same, which is why our Managed Services offerings are tailored to fit the unique needs of your business. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Fractional Admin offering is the way to go.

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How can Salesforce work with additional systems that are integral for my business?

Most Retail & Consumer Goods clients we work with have the need for an integration into another system. Salesforce being the open platform that it is, gives us multiple options for integrating with your inventory, ordering, or billing system if needed.

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How can Marketing Cloud benefit my business in the Retail & Consumer Goods Industry?

The Marketing Cloud suite of features are a no-brainer for this industry. Messaging your customers and potential customers over the right channel at the right time is imperative in the ultra-competitive marketing landscape that exists today.

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What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Testimonials

Our Clients Say

"These folks will GET IT DONE for you!"
— Retail Client