COMMUNICATIONS

Communications

The right message at the right time

We understand the myriad challenges our clients in the communications industry face. Whether your business is in need of a more cohesive customer experience or collaborative systems to help reps know each individual customer better, we’re here to help. Kelley Austin is proud to deliver custom solutions to meet your business and customer needs because we know that today’s communications consumers don’t see any separation between networks, devices, and content.
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Need strategic guidance with Salesforce and beyond?

Our team is ready to help your company in the Communications Industry transform your business and operational systems. Connect with customers and partners in real-time with the power of Salesforce.
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Need help knowing where to start?

We work closely with your business to provide recommendations on how the technology can help you reach your long-term business goals. Our team of experts is ready to help you find the best solutions for your business by combining our wide range of industry and product expertise

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How can I manage my solution?

Not every company is the same, which is why our Managed Services offerings are tailored to fit the unique needs of your business. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Fractional Admin offering is the way to go.

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How can Experience Cloud benefit my business in the Communications Industry?

Communications companies greatly benefit from Partner Experiences/Communities to allow resellers to submit and track their pipeline in an external-facing portal that gives you direct access to all of this information.

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How can Service Cloud benefit my business in the Communications Industry?

Sales are obviously important, but Service may take the cake for Communications companies. Service Cloud capabilities allow your company to properly service not only customers, but partners and technicians as well.

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Customer Stories: Communications

Transforming ISP Operations: How Salesforce Empowered a Tech Company to Streamline Services and Drive Growth

After implementing Sales Cloud, Salesforce CPQ, and Pardot, our client’s team members can all work from a single platform and make data-driven decisions to move their company forward.
Read more

Learn How A Nonprofit Embraces Digital Tools to Drive Fundraising Efforts

By implementing Experience Cloud and installing the Nonprofit Success Pack (NPSP), our client can scale programs and funding while increasing operation efficiency.
Read more
Communications

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Communications

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Communications

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
CONTACT US

What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Testimonials

Our Clients Say

“They overcame everything we threw at them and continue to do so on a daily basis. Our company is growing everyday with new business acquisitions coming on board every month. In addition we intend on implementing more Salesforce business tools and 3rd party apps and we have all the confidence that Kelley Austin will meet all our requirements and will do so on our typically accelerated schedule.”
— VP, Communications Client