TECHNOLOGY

Technology

Lead the way with innovative business solutions

The tech industry is constantly evolving and breaking new barriers. It’s undeniable the role that tech plays in our daily lives, and we’re proud to partner with innovative companies that are leading the way. We’re passionate about providing intelligent solutions to companies through scalable systems that provide a complete picture of your customers, business, and business performance.

We help technology leaders and innovators transform their businesses by building internal capabilities, merging digital and analytics tools, and driving growth. We’ve worked with tech companies in the following sectors:
  • Consumer Tech
  • Fintech‍
  • OTT
  • B2B Tech
  • Digital Health
  • Edtech
Salesforce Technology Industry collage

Need strategic guidance with Salesforce and beyond?

Our experts can help you get the most out of your investment so you can grow your business in the Technology Industry. We’re ready to help you automate your operational and service processes with the power of Salesforce.
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Need help knowing where to start?

We work closely with your business to provide recommendations on how the technology can help you reach your long-term business goals. Our team of experts is ready to help you find the best solutions for your business by combining our wide range of industry and product expertise.

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How can I manage my solution?

Not every company is the same, which is why our Managed Services offerings are tailored to fit the unique needs of your business. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Fractional Admin offering is the way to go.

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How can Salesforce prepare my business for the future?

The SaaS model has taken over in the past decade, and it brings unique challenges around that your tech stack needs to be prepared to solve. This begins in the quoting process with measuring MRR and ARR and continues through the handoff between sales and operations. The Salesforce platform gives us the adaptability to meet your business where it’s at and plan for where it’s going.

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How can Service Cloud benefit my business in the Tech Industry?

Case deflection is a major focus when attempting to scale. Your support offering needs to keep up with the speed of customer acquisition and not require that you continue to hire support staff as rapidly as your customer base grows. This is a downfall for many fast-growing tech companies, but with the help of Service Cloud, your customers will feel supported and educated.

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Customer Stories: Technology

Discover How a Tech Company Enhances Sales and Service Operations with Salesforce

With a consolidated sales process, our client in the Tech Industry has gained unprecedented visibility into the lead-to-cash lifecycle and can now access valuable insights for service cases, cross-selling opportunities, and renewal rates.
February 23, 2024
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Transforming ISP Operations: How Salesforce Empowered a Tech Company to Streamline Services and Drive Growth

After implementing Sales Cloud, Salesforce CPQ, and Pardot, our client’s team members can all work from a single platform and make data-driven decisions to move their company forward.
June 6, 2023
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A Lending Automation Platform Drives Revenue with Salesforce

By connecting a SaaS company’s sales efforts with their marketing initiatives, team members can work together from a single platform to grow their sales and win more customers.
November 15, 2022
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A Technology Company Improves their Marketing Strategy with Pardot

With Pardot, our client in the Technology Industry can create personalized customer experiences and improve their sales efforts.
November 10, 2022
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Technology

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Technology

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Technology

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
CONTACT US

What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Testimonials

Our Clients Say

“Couldn't give a higher rating to the Kelly Austin team. Waylon, Hunter and the rest of the team are attentive and helped us set up and grow both Sales + Service.”
— Health Tech Client