As the Practice Director for both Service Cloud and Field Service, Chelsea Stokes is passionate about helping our clients save time and improve productivity by eliminating manual steps.
Chelsea loves helping businesses improve their field operations with Salesforce Field Service and enhance customer care with Service Cloud. She's a big fan of seeing that 'aha' moment for a client after we've helped them solve a complex issue with Salesforce. Learn more about her story and Salesforce journey.
Whether you already have Sales Cloud and now you’re ready to implement Service Cloud, or you are brand new to the Salesforce platform, our team is ready to guide you to success.
If Service Cloud is set up, but you’re ready to take it to the next level, let our experts show you how we’ve helped others in your industry get the most out of the platform.
If you’re currently using Zendesk, Freshdesk, or any other Customer Service platform that you’re starting to outgrow, we can make the transition seamless.
After implementation, you need to have the right resources to support your team and necessary changes/enhancements. We provide dedicated resources for set hours per week based on your needs.
There are hundreds of ways to solve challenges with Salesforce, however, there is always a “best” way. When working with multiple Salesforce products, you need to make sure an expert guides your architecture decisions.
Salesforce Service Cloud gives you a full view of your customer, which includes the ability to integrate your call center and ensure customer support is more efficient and effective than ever before.
Whether your business experienced a bad implementation in the past or your Salesforce org is several years old and full of technical debt, we’re here to help you get back on track.