MEDIA & ENTERTAINMENT

Communications

Maximize media success with customer-centric experiences

The way we consume media has evolved over time and technology has played a large role in this transformation. Customers expect highly personalized content that fits their niche interests, which in turn has impacted how media and entertainment marketers compete for and capture their audience’s attention.

We’ve worked with a variety of innovative media and entertainment companies to deliver solutions that meet this demand. We’ll help you build tailored experiences at every step of the customer journey for media experiences across platforms. We’ve partnered with:
  • Television Production
  • News Media 
  • Streaming Media
  • Print & Publishing
  • Advertising
  • Live Entertainment Venues
  • Cable & Satellite Providers
  • Music Industry
Salesforce Media & Entertainment industry collage

Need strategic guidance with Salesforce and beyond?

We help companies in the Media & Entertainment Industry grow and monetize their audiences with the power of Salesforce. Grow your customer base with real-time personalization and AI tools.
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Need help knowing where to start?

We work closely with your business to provide recommendations on how the technology can help you reach your long-term business goals. Our team of experts is ready to help you find the best solutions for your business by combining our wide range of industry and product expertise

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How can I manage my solution?

Not every company is the same, which is why our Managed Services offerings are tailored to fit the unique needs of your business. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Fractional Admin offering is the way to go.

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How can Marketing Cloud benefit my business in the Media & Entertainment Industry?

Distribution is key for many companies in the industry. The marketing capabilities of Salesforce Marketing Cloud and Pardot allow you to communicate the right message at the right time through the right channel. This helps you build continuity and trust with your audience.

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How can Sales Cloud benefit my business in the Media & Entertainment Industry?

The media and entertainment business has some of the most complex quoting needs out there. The flexibility of the Salesforce platform allows you to give your sales rep an intuitive quoting tool that makes sense for your business and means less time doing data entry and more time closing deals.

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Customer Stories: Media & Entertainment

Salesforce CPQ Modernizes Sales Processes for a Media and Entertainment Company

By implementing Salesforce CPQ and integrating DocuSign, our client in the Media & Entertainment Industry has not only streamlined the pricing process, but also facilitated improved contract management and renewals.
February 8, 2024
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A Branding & Advertising Agency Unifies the Customer Experience with Sales Cloud

Sales Cloud provides our client in the Media & Entertainment Industry with a 360-degree view of their customers.
September 23, 2022
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See How A Tech Company Delivers Stellar Customer Experiences

By improving the lead generation and sales processes for a technology leader, our client can now deliver top notch customer experiences.
February 4, 2022
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CONTACT US

What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Media & entertainment

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Media & entertainment

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Media & entertainment

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
Testimonials

Our Clients Say

“The Kelley Austin team really knows their stuff. They quickly came in and immediately added value to a very complex initiative. These guys are the real deal.”
— Media & Entertainment Client