CUSTOMER STORIES

Experience Cloud

An E-commerce Technology Company Enhances Knowledge Management By Migrating from Salesforce Classic to Lightning

By helping our client in the Tech Industry migrate to Lightning Knowledge and making improvements to their Experience Cloud community, the company achieved significant improvements in their support operations.
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February 5, 2025

Learn How Kelley Austin Transformed Field Operations and Quoting for a Leader in Electrical Infrastructure with Salesforce

Kelley Austin helped a leading professional services company streamline field operations and improve quoting by implementing Salesforce Field Service and CPQ — transforming their fragmented processes into a unified, efficient system.
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January 22, 2025

An AI Software Company Gains Valuable Insights Into their Data with Salesforce Revenue Intelligence and CRM Analytics

Our client in the Tech Industry now benefits from highly customized dashboards with CRM Analytics, greater insight into their data with Revenue Intelligence, and the ability to make more informed, strategic decisions.
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August 6, 2024

A Fintech Company Boost Sales Team Productivity with Salesforce CPQ

By streamlining operations, enhancing the renewal and amendment processes, and improving reporting and analytics, Salesforce CPQ has empowered our client's sales teams to operate more efficiently and effectively.
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June 5, 2024

A Tech Company that Provides A Secure Web Browser for Businesses Transforms the Partner Experience with Salesforce Partner Relationship Management and Partner Tracks

After implementing Salesforce PRM, our client in the Tech Industry can now provide their partners with a comprehensive suite of tools and resources essential for co-selling success.
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May 29, 2024

Salesforce Revenue Cloud Modernizes Sales Processes for a Media and Entertainment Company

By implementing Salesforce CPQ and integrating DocuSign, our client in the Media & Entertainment Industry has not only streamlined the pricing process, but also facilitated improved contract management and renewals.
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February 8, 2024

Learn How a Global Nonprofit That Provides Disaster Relief Creates a More Personalized Experience with Marketing Cloud

A custom double opt-in solution, data segmentation, and strategic guidance through our Salesforce Excellence (Managed Services) offering helps our client improve their marketing strategy.
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May 11, 2023

A Lending Automation Platform Drives Revenue with Salesforce

By connecting a SaaS company’s sales efforts with their marketing initiatives, team members can work together from a single platform to grow their sales and win more customers.
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November 15, 2022

A Technology Company Improves their Marketing Strategy with Marketing Cloud Account Engagement

With MCAE, our client in the Technology Industry can create personalized customer experiences and improve their sales efforts.
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November 10, 2022

customer stories by industry

Communications

Construction

Education

Energy and Utilities

Financial Services

Health Care & Life Sciences

Manufacturing

Media & Entertainment

Nonprofit

Professional Services

Retail & Consumer Goods

Technology

customer stories by services provided

Agentforce

CRM Analytics (CRMA)

Custom Development

Data Cloud

Experience Cloud

Field Service

Managed Services

Marketing Cloud

Pardot

Revenue Cloud (CPQ)

Sales Cloud

Salesforce Spiff

Service Cloud

The right solutions for your industry

At Kelley Austin we're proud to provide Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

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